The Technology Doctor™ — For Growing Companies
Book a Diagnostic Call

Privacy Policy

How we collect, use and protect your personal information when you interact with this site or engage with our practice.

1. Introduction

This Privacy Policy explains how Sysculus Systems Private Limited (“we”, “us”, “our”), operating the consulting practice known as The Technology Doctor™ (the “Practice”), collects, uses, stores and discloses personal information when you visit this website, contact us, or engage our services.

We are committed to protecting your personal information and respecting your privacy rights. This Policy applies to information collected through this website (the “Site”) and through any direct communication with the Practice.

2. Who We Are

Data Controller: Sysculus Systems Private Limited, a company incorporated under the laws of India with its registered office in New Delhi, India.

Practice Name: The Technology Doctor™ is a trading style of Sysculus Systems Private Limited.

Contact for privacy questions: nakul@technologydoctor.in

3. Information We Collect

3.1 Information You Provide Directly

We collect information you provide when you contact us by email, WhatsApp, LinkedIn, or any other channel listed on this Site. This typically includes:

  • Name and title
  • Work email address
  • Phone or WhatsApp number (where provided)
  • Company name and role
  • The content of your message, including any business or technical context you choose to share
  • Any information you provide during an advisory call or engagement

3.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • IP address and approximate location (city/country)
  • Browser type, operating system and device characteristics
  • Pages visited, time spent on pages, referring URL
  • Date and time of visit

3.3 Cookies and Analytics

This Site uses Google Analytics 4 (measurement ID G-173T9Z6QG9), a web-analytics service provided by Google, to understand how visitors use the Site so we can improve its content and performance. When active, Google Analytics sets cookies and processes usage data on our behalf (such as pages viewed, time on page, referring URL, device and browser type, and approximate location derived from your IP address). We have enabled IP anonymisation for this service.

Analytics runs only with your consent. On your first visit, a cookie-consent banner asks you to Accept or Decline analytics. Google Analytics and its cookies are loaded only after you choose “Accept”. If you choose “Decline”, no analytics scripts and no analytics cookies are loaded. Your choice is remembered in your browser's local storage so the banner is not shown again. You can change or withdraw your consent at any time by clearing this Site's stored data in your browser settings, which makes the banner appear again on your next visit.

Apart from this consent-gated analytics, the Site does not use advertising or cross-site tracking cookies. You can also control cookies through your browser settings; disabling them may affect some Site features.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the information or services you request
  • Deliver, manage and improve our advisory services and engagements
  • Communicate with you about your engagement, scheduling, deliverables and follow-ups
  • Send you occasional updates or insights, where you have opted in to receive them
  • Maintain the security and integrity of the Site and our systems
  • Comply with legal obligations, resolve disputes and enforce our agreements
  • Analyse Site usage to improve performance, content and design

5. Lawful Basis for Processing (EU/UK GDPR)

If you are located in the European Economic Area, the United Kingdom or Switzerland, we process your personal information on one or more of the following lawful bases:

  • Consent: Where you have given clear consent (for example, opting in to receive insights or updates). You may withdraw consent at any time.
  • Contract performance: Where processing is necessary to take steps prior to entering into a contract with you, or to perform a contract to which you are a party.
  • Legitimate interests: Where processing is necessary for our legitimate business interests (such as responding to inquiries, providing services, improving the Site), provided your rights and freedoms do not override those interests.
  • Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

6. Disclosure and Sharing

We do not sell, rent or trade your personal information. We may share information only as follows:

  • Service providers: Carefully selected third parties who process information on our behalf (email and calendar providers, hosting providers, analytics providers), bound by appropriate confidentiality and data-protection obligations.
  • Professional advisers: Lawyers, accountants and insurers, where reasonably necessary.
  • Legal and regulatory: Where required by law, court order, or to protect our rights, property or safety, or that of others.
  • Business transfers: In connection with a merger, acquisition or sale of assets, in which case personal information will continue to be protected.

7. International Data Transfers

Our Practice is based in India. Some of our service providers may be located outside India, including in the European Economic Area, United Kingdom or United States. Where we transfer personal information across borders, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and equivalent mechanisms recognised under the UK GDPR and India’s Digital Personal Data Protection Act 2023.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. Inquiry data is typically retained for 24 months unless there is an active or potential engagement. Engagement records are retained for the duration of the engagement plus the period required by applicable laws.

9. Your Rights

9.1 Under EU/UK GDPR

If you are located in the EEA, UK or Switzerland, you have the following rights, subject to applicable law:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal information in certain circumstances.
  • Restriction: Request that we limit the processing of your information.
  • Data portability: Receive a copy of your information in a structured, commonly used format.
  • Object: Object to processing based on legitimate interests.
  • Withdraw consent: Withdraw any consent you have given, without affecting the lawfulness of prior processing.
  • Lodge a complaint: Lodge a complaint with your local supervisory authority (for example, the Information Commissioner’s Office in the UK).

9.2 Under India DPDP Act 2023

If you are located in India, you have the following rights under the Digital Personal Data Protection Act, 2023:

  • Right to information: Obtain information about the personal data we are processing and the purpose of processing.
  • Right to correction and erasure: Request correction of inaccurate data and erasure of personal data no longer needed.
  • Right to grievance redressal: Raise grievances with us, which we will respond to within applicable timelines.
  • Right to nominate: Nominate another person to exercise your rights in the event of your death or incapacity.
  • Withdraw consent: Withdraw consent at any time, with the same ease as giving consent.

9.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at nakul@technologydoctor.in. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.

10. Children’s Privacy

This Site and our services are directed to business audiences and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can delete it.

11. Security

We implement reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no method of transmission over the Internet or method of electronic storage is fully secure; we cannot guarantee absolute security.

12. Third-Party Links

This Site may contain links to third-party websites, including LinkedIn and others. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The “Last updated” date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically.

14. Contact Us

For any questions, requests or complaints relating to this Privacy Policy or your personal information, please contact:

Sysculus Systems Private Limited
Attention: Privacy Officer
New Delhi, India
Email: nakul@technologydoctor.in